Refund and Cancellation Policy for Dinuhost

Effective Date: [15-10-2024]

Thank you for choosing Dinuhost.com, operated by INFOTN SOLUTIONS. We strive to provide high-quality services and support to our customers. This policy outlines our terms regarding refunds and cancellations.

1. Cancellation Policy

   • Customers may cancel their service within 3 days of purchase.
   • To initiate a cancellation, please contact our support team at [Help@dinuhost.com] or [+91 8248348585].
   • Cancellations made within this period will be eligible for a full refund.

2. Refund Policy

   • Full Refunds: If you cancel your service within the specified 3-day period, your payment will be refunded in full. Refunds will be processed within 7 to 15 business days.

   • Partial Refunds: For certain packages, we may offer partial refunds based on the services rendered. This applies to services such as website and mobile app maintenance, digital marketing, and poster design. The amount refunded will depend on the specific services utilized prior to cancellation.

3. Non-Refundable Services

Certain services may be non-refundable, including but not limited to:

• Services that have been completed or delivered in full prior to cancellation.
• Customized or bespoke services specifically tailored for the customer.

1. How to Request a Refund

To request a refund, please follow these steps:

• Contact our support team via email or phone.
• Provide your order details and reason for the cancellation.
• Our team will guide you through the process and confirm the eligibility of your refund.

1. Changes to This Policy

We reserve the right to update or modify this Refund and Cancellation Policy at any time. Any changes will be reflected on this page, and the effective date will be updated accordingly.

1. Contact Us

If you have any questions about this Refund and Cancellation Policy, please reach out to us at:

INFOTN SOLUTIONS
Email: [Help@dinuhost.com]
Phone: [+91 8248348585]